Privacy Policy
Effective Date:
Cookie Dealers ("Cookie Dealers," "we," "us," or "our") is an artisanal baked goods business based in the DMV area (Maryland/DC/Virginia), with operations centered in Glenn Dale, Maryland.
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This Privacy Policy explains how we collect, use, share, and protect your information when you visit cookie-dealers.com, place an order, join our email/SMS list, or contact us.
1) Information We Collect
We may collect the following:
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Order & Account Information
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Name, email, phone number, billing/shipping address
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Order details (products, quantities, delivery/pickup selection)
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Payment Information
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Payments are processed by third-party payment processors (ex: Shopify Payments, Stripe, PayPal).
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We do not store full payment card numbers on our servers.
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Communication Information
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Messages you send us (contact forms, emails, texts, DMs)
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Marketing Preferences
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Email/SMS opt-ins and opt-outs, communication preferences
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Device & Website Usage Information
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IP address, browser type, pages viewed, approximate location (city/state), referring site
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Collected through cookies and similar technologies
2) How We Use Your Information
We use information to:
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Process and fulfill orders (including delivery/pickup coordination)
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Communicate with you about your order, questions, or customer service needs
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Improve our website and services
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Send marketing messages (only if you opted in)
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Prevent fraud and maintain security
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Comply with legal obligations
Cookies & Similar Technologies
We use cookies to:
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Make the site work properly (shopping cart, checkout, security)
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Understand site performance and improve user experience
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Support marketing/analytics (if enabled)
You can control cookies in your browser settings. Disabling cookies may affect site functionality.
How We Share Information
We may share information with:
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Service providers who help us run the business (e-commerce platform, payment processors, email/SMS tools, analytics, delivery partners)
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Delivery and logistics partners to complete deliveries
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Legal/Compliance if required by law or to protect rights and safety
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We do not sell your personal information.
Email & SMS Marketing
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If you opt in, we may send updates, drops, promos, or reminders.
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You can unsubscribe anytime:
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Email: use the "unsubscribe" link
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SMS: reply STOP (message and data rates may apply)
Data Retention
We keep information only as long as needed to:
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Fulfill orders and provide support
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Maintain business records (tax/accounting)
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Comply with legal obligations
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data.
Children’s Privacy
Our site is not intended for children under 13, and we do not knowingly collect information from children under 13.
Your Rights & Choices
Depending on where you live, you may have rights to:
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Request access to or deletion of your personal information
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Correct inaccurate information
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Opt out of marketing communications
To request help, contact us
Third-Party Links
Our site may link to third-party websites (social media, delivery partners). Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this policy from time to time. We will update the Effective Date and post the revised version on this page.
Contact
Cookie Dealers
Email: [support@yourdomain.com]
Phone: [your phone number]
Address: [your business address]

